Privacy notice
Who we are
Stable Yard Rooms, 51 High Street, Gilling West, Richmond, North Yorkshire DL10 5JG, is responsible for your personal data. You can contact us at stay@stableyardrooms.com.
What we collect
When you book, we collect your name, contact details (including a mobile number, so we can send check-in details by WhatsApp), stay dates and any requests you make. Payments are handled by our booking provider's payment processor; we don't see or store your full card details.
Why we use it
To take and manage your booking (performing our contract with you), to meet legal obligations such as keeping financial records, and to answer your enquiries.
Who we share it with
- Inn Style, our booking and property management system
- Stripe, which processes payments taken through Inn Style
- WhatsApp, which we use to send check-in details
- Booking sites such as Booking.com or Expedia, if you booked through them
How long we keep it
Booking records are kept for six years for tax purposes, then deleted.
Cookies
This website doesn't use analytics or advertising cookies. Our booking calendar is provided by Inn Style, which may set cookies needed for the booking to work.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.